Frequently asked questions

No. All Hive Biolabs products are sold strictly for laboratory research use only — not for human or veterinary use, diagnostic, or therapeutic purposes. Every label, box, and COA carries that statement.

Yes. Every batch is tested by an ISO 17025–accredited third-party lab, and you can verify the COA directly on that lab's server — not just a PDF we email you.

A batch-specific COA with HPLC purity, mass-spec identity confirmation, the testing lab and its accreditation, the test date, and (where applicable) ICP-MS heavy-metals and endotoxin results.

The COA for any in-stock batch is available on request within 24 hours, and is linked from each product page.

Qualified researchers and institutions. By purchasing, you affirm you are a qualified researcher and that products will be used only for legitimate in-vitro research.

Our target is ≥99% HPLC. We publish the real measured result per batch, and a lot that doesn't meet spec doesn't ship.

Compounds ship lyophilized with appropriate handling. Storage guidance is included with documentation; we maintain chain-of-custody from synthesis through fulfillment.

In-stock orders are typically processed within 1–2 business days, then shipped via tracked courier. Transit time depends on your destination and the option chosen at checkout. See our Shipping & Returns page for details.

Accepted payment methods are shown at checkout. Payment processing for research compounds can be sensitive, so available options may change over time.

Because these are research materials, returns are accepted only for items that fail quality control on arrival or are damaged in transit, reported within the stated window with photos and the batch number.

Yes — for larger quantities or institutional purchasing, contact us with your requirements and we'll follow up.

Keep it sealed, cool, and dry on receipt, per the documentation included with your order. Proper storage preserves stability for your research.